499 Dhaka's Privacy Policy

499 Dhaka A leading online gaming and Sports Betting platform in Bangladesh. We believe the best way to earn a user's trust is to respect their data — which is why we created this Privacy Policy. No hidden clauses, no complicated legal jargon.

This policy explains how 499 Dhaka Privacy Policy This explains what data we collect, why we collect it, how we use it, and what rights you have. Our goal is for you to use our platform with complete peace of mind.

This policy applies to all of the following:

• When you browse the website https://499dhaka.bet.
• 499 DhakaWhen you register or log in to your account.
• When you download and use the mobile app.
• When you contact us via live chat or email.
• When you participate in any promotion or bonus offer.

499 Dhaka We only collect data that is necessary to provide our services — nothing excessive or unnecessary. The table below provides full details:

499 Dhaka Information is collected through various methods, each of which you are informed about in advance.

• Information Provided Directly: You provide information directly when filling out the registration form, submitting KYC documents, or contacting support.
• Automatic Collection: While browsing the site, cookies, log files, and web beacons automatically collect certain information.
• From Third Parties: Limited data may be received from payment gateways (bKash, Nagad) or identity verification providers.
• Public Sources: Where necessary, identity verification may be carried out against publicly available government databases.

In line with this Privacy Policy, we ensure that every piece of data is collected for a legitimate purpose and is never used beyond what we have stated.

Your information is used only for the purposes listed below — nothing more, now or in the future.

• Account Management: To create, verify, and manage your account.
• Payment Processing: To maintain a record of deposits, withdrawals, and transaction history.
• Customer Support: To resolve your complaints or queries.
• Security & Fraud Prevention: To detect multiple accounts, money laundering, or other illegal activity.
• Regulatory Compliance: To meet applicable legal obligations.
• Service Improvement: To analyze usage patterns and improve your experience on the site.
• Relevant Communications: To send you bonus offers, system updates, and important notices.

499 Dhaka Your personal information is never sold. However, data may be shared in certain specific circumstances in order to deliver our services:

• Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, or USDT processors.
• Identity Verification Services: With approved verification partners for the KYC process.
• Law Enforcement Agencies: With government authorities when required by court order or legal obligation.
• Technology Partners: With hosting or security providers necessary to operate the site — they are not permitted to share this information with any third parties.

We have data protection agreements in place with every third party. They receive information solely for specified purposes and may not use it for anything else.

499 Dhaka Cookies and similar technologies are used on this website. Cookies are small text files stored in your browser that help enhance your experience on the site.

You can disable cookies through your browser settings, though doing so may affect how some features on the site work.

499 Dhaka Industry-standard technologies and processes are used to protect your data. Our security measures are multi-layered:

• 256-bit SSL/TLS Encryption: All communications take place over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protected against server attacks.
• Regular Security Audits: Regular penetration testing conducted by third parties.
• Staff Training: All staff are trained in data protection.
• Data Backup: Data is regularly backed up and protected against accidental loss.

499 Dhaka Privacy Policy Under this policy, you have the following rights regarding your data:

• Right to Know: Learn what information we hold about you and how we use it.
• Right of Access: You may request a copy of all information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, please support@499dhaka.betEmail us at. We will respond within 72 hours.

We do not store your information indefinitely. A specific retention period is defined for each type of data:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by legal obligation.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For the duration of account activity and 2 years after closure.
• Support Contact: Up to 3 years after last contact.
• Cookies & Browsing Logs: Up to 90 days.

Once the retention period expires, data is securely deleted or fully anonymised so that you cannot be identified in any way.

499 Dhaka We reserve the right to update this Privacy Policy as needed — due to service improvements, new legal requirements, or technical changes.

• We will display a banner notice on the site before any significant changes take effect.
• Registered users will also be notified by email.
• Continued use of the site after changes are made will be considered acceptance of the updated policy.
• You can request previous versions from support if needed.

The date of the latest update is always shown at the top of this page — we recommend checking it regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please don't hesitate to reach out. We're always here to help.

• Email: support@499dhaka.bet
• Live Chat: Available 24/7 at the bottom-right corner of the site.
• Response Time: Via email within 72 hours; instantly via live chat.